Internet Outage - Update

Update (4:44p EST): It appears that Time Warner has solved the issue and we are now back up and running. Thank you for your patience.

As many of you have noticed, our site is experiencing some downtime. There is a Time Warner internet outage in a large portion of the eastern US where our servers are housed. Obviously, Time Warner is working diligently to bring their systems back up, but we unfortunately have been given no information on what is wrong or when it may be fixed. We ask that everyone please be patient and we apologize for any inconvenience.


Tech Care is very pleased to welcome North Lake Correctional Facility, located in Baldwin, MI, to our growing list of customers.

Online Support System

In order to better serve our customers, Tech Care X-Ray has instituted a ticket system to help track requests and issues. The new "Support" tab will take you to our new page. There, you can report any issues or put in a request for access or reports. This will give you a ticket number that you can track for a resoution. Please make requests here before calling the office.

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